FAQ

  1. What makes Kingsvault different from other brands? At Kingsvault, we don’t just sell clothing—we empower you to embrace your inner king. Our designs blend royal aesthetics with modern streetwear to create bold, exclusive pieces that exude confidence and individuality. Every collection is thoughtfully curated for premium quality, comfort, and style. Kingsvault isn’t just a brand; it’s a lifestyle that inspires ambition, leadership, and self-expression.

  2. What is Kingsvault’s return policy? We offer hassle-free returns within 30 days of purchase for items in their original condition. For more details, visit our Returns Policy page or contact us at support@kingsvault.shop

  3. What is Kingsvault’s shipping policy? We offer various shipping options to accommodate your needs:

    • Free Shipping: Delivery within 5-15 working days across Lagos

    • Flat Rate Shipping: Delivery within 5-20 working days outside of Lagos at N5,000

  4. How do I track my order? After your order ships, you’ll receive an email with a tracking link. You can also track your order by logging into your Kingsvault account and checking the “Orders” section.

  5. What payment methods do you accept? We accept the following payment methods: Visa, MasterCard, American Express, Discover, Maestro, Visa Electron, Diners Club, JCB

  6. What size should I order? Our products follow standard US sizing. For detailed measurements, check out our Size Guide on each product page. Still unsure? Reach out to support@kingsvault.shop, and we’ll be happy to help! 

  7. Do you ship internationally? Yes, we ship worldwide! International shipping times and costs vary by location, and additional customs fees may apply.

  8. Can I cancel or modify my order? You can cancel or modify your order within 24 hours of purchase. After this period, we may not be able to make changes as the order will be in processing. Contact us at support@kingsvault.shop immediately for assistance.

  9. How do I care for my Kingsvault apparel? To ensure longevity, we recommend:

    • Washing items inside-out in cold water.

    • Using a gentle cycle.

    • Avoiding bleach and tumble drying.

10. How can I contact customer support? You can reach us via:

    • Email: support@kingsvault.shop

    • Live Chat: Available during business hours on our website.